Start communicating clearly at work
Improve your workplace communication skills and learn to start conversations, emails, and meetings clearly and concisely. The course is based on the multi-award-winning book, The First Minute.
Introduction
FREE PREVIEWContext
FREE PREVIEWActivity: Context
Intent
Activity: Intent
What is a key message?
How to create a good key message
Activity: Key message
Activity: Put it all together
Activity: Preparing for future conversations
Section 1 - Summary
Section 2 - Introduction
How to tell if you have more than one topic
How to frame multiple topics
Activity: How to frame multiple topics
Framing multiple topics with one context
Activity: Framing multiple topics with one context
Activity: Preparing for future conversations
Section 2 - Summary
Section 3 - Introduction
Time check
Activity: Time check self assessment
FREE PREVIEWActivity: Time check - Preparing for future conversations
Validation checkpoint
Activity: Validation checkpoint
Section 3 - Summary
Section 4 - Introduction
How to frame emails
Activity: How to frame emails
Why you should frame meeting invitations
How to frame meeting invitations
Don't forward blank meeting invitations
Assessment: How well do you frame your meeting invitations?
Activity: Write good meeting invitations
Framing meeting agendas
Good meetings start with clear framing
Section 4 - Summary
Course summary
What's next?
Be confident your message is clear, every time.