Course curriculum

    1. Section 1 introduction

      FREE PREVIEW
    2. What to write in the subject line

    3. The first line of the email

      FREE PREVIEW
    4. Replies vs First email

    5. Introducing multiple topics in one email

    6. Assessment: How do you start your emails?

    7. Activity: Prepare your next email introductions

    1. Section 2 Introduction

      FREE PREVIEW
    2. Short emails are better emails

    3. White space, bullets, & formatting

      FREE PREVIEW
    4. Clearly identify questions actions and decisions

    5. Bonus tips for questions actions decisions

    6. Structuring long emails

    7. Templates for recurring emails

    8. Assessment: How do you structure your emails?

    1. Section 3 Introduction

      FREE PREVIEW
    2. Introducing Group Emails

    3. The problem with Ccing

    4. Bcc is not a spy feature

    5. Forwarding email chains

    6. Adding and removing people from chains

    7. Keeping email chains focused

    8. Changing topics in an email chain

    9. When the conversation moves beyond email

    10. Best practices for group and chain emails

    1. Course Summary - Write Great Emails

About this course

  • $97.00
  • 27 lessons
  • 1 hour of video content

Save time. Communicate clearly. Get better responses.

Social proof: testimonials

“The clear explanations and valuable information in this course really made my emails better. ”

Denise D.

“This course contents are awesome and the trainer done his job well. The practice activities are helpful. ”

Yousaf R.

“It was really good and cleared many of my ambiguities about writing emails”

Saqib H.

“This is a very good lecture with multiple techniques for writing good emails.”

Muhammad S-A.

FAQ

  • How long does it take to finish this course?

    The total video duration is 1 hour 15 minutes. The lessons are all less than 5 minutes long. The activities take extra time to complete and you should expect to spend around 2 hours in total on this course.

  • How will this course make my emails better?

    Think about the emails you receive at work, which ones are the easiest to read and reply to? The short messages which clearly laid out information, or the long blocks of text with questions buried in the middle? I suspect you prefer the shorter clearer emails. This course teaches you the practical ways to make your own emails shorter and easier to read. You'll learn simple ways to make important information stand out, as well as how to manage group email conversations. If you use the methods taught in this course your emails will stand out from the crowd. People are more likely to answer all of your questions and not just the first one they see in the email.

  • Will this course help me write better emails?

    YES! That’s the goal of this course, to help you write the clearest, most helpful emails possible. Every time you write an email you’ll be clear on the purpose, have confidence the recipients understand why you're writing to them, and be much more likely to get a complete response. Not only that, you’ll spend less time writing and replying to emails, giving you more time to get on with more valuable work.

  • Will this course help with marketing and sales emails?

    No, this course is not designed for marketing or sales emails. The focus of this course is on the regular, every day emails you send at work. Emails to colleagues, clients, managers, and more. Sales and marketing emails have a different purpose and there are different methods for writing them effectively. If your focus is improving your marketing and sales messages, this course is not for you. But, if you want to master the skills for all other types of email then you'll learn a lot in this course.

Instructor

Multi-Award-Winning Author & Instructor

Chris Fenning

Hi, I'm Chris. I'm a husband, father, and author, and I'm on a mission to make communicating at work simpler and more effective. Communication has a profound impact on the success of teams, projects, and careers. But professionals don’t always find it easy to communicate: messages don't get across, great ideas are buried in complex descriptions, and jargon fills our emails and meetings. I help solve all these problems with my books and training classes. It’s what I call the business of communication. I believe that having the right frameworks can make professional communication skills easier to master. My award-winning books and courses have helped over 50,000 people in more than 100 countries, and my articles have appeared in Harvard Business Review and other top publications. When I'm not working, you can find me walking in the countryside with my wife and daughter. All the best, Chris